Refund Policy

If you have a question about a refund, return, or exchange, please contact Calm Tail Pets through the Contact page before sending an item back or making other arrangements.

Include your order details

To help us understand the request, include:

• your order number, if available;
• the email address used at checkout;
• a brief description of the issue; and
• any other order details that may help.

We review refund, return, and exchange questions using the information connected with the order. The Contact page is the starting point for discussing the request and receiving next-step guidance.